Privacy Policy
How OJMove handles your personal data, in line with the Nigeria Data Protection Act (NDPA) 2023.
Who we are
OJMove operates this marketplace and is the data controller for personal data processed on it. We are registered in Nigeria; our full registered company details are available on request. For privacy questions, to exercise your rights, or to reach our Data Protection Officer, contact supports@ojmove.com.
What we collect
Account details (name, email, phone number), profile and listing content, location you provide, messages you send, transaction and payout records, device/usage data, and — only if you choose identity verification — a yes/no result of NIN/BVN checks. We never store your raw NIN or BVN or card details. For fraud prevention we keep only a pseudonymous one-way hash of a verified NIN/BVN — a scrambled value that cannot be turned back into your ID — so the same ID can't be used to open duplicate accounts or to evade a ban. Payments are handled by our payment processor.
Phone number verification
A working Nigerian phone number is required to create an account, and we verify it with a one-time code before your account becomes active. We do this to keep the marketplace accountable and to make scam and duplicate accounts harder to create. Your number is never shown publicly — other users only see it if you choose to share it, and it is used for verification, security alerts and service messages, not for marketing unless you opt in.
Why we use it (legal basis)
To provide the marketplace (contract), keep it safe and prevent fraud (legitimate interest / legal obligation), and to send you service messages. Optional things like marketing or identity verification rely on your consent, which you can withdraw at any time.
Who we share it with
Service providers that help us operate, strictly for those purposes and under contract: Google Cloud (hosting, database, file storage, maps and places, anti-abuse), Firebase (authentication and SMS verification codes), Google Vertex AI (the in-app assistant and automated content checks), Paystack (payments and escrow), Dojah (optional identity verification), and — where Firebase cannot deliver to your network — a backup SMS provider such as Termii, Twilio or Telnyx. We do not sell your personal data, and we do not share it for third-party advertising.
Where your data is processed
Our infrastructure runs on Google Cloud. Some processing therefore happens on servers outside Nigeria, including in the United States. Where personal data leaves Nigeria we rely on the safeguards permitted by the NDPA — contractual data-protection terms with our providers and providers certified under recognised international frameworks — so your data keeps an equivalent level of protection wherever it is held.
How long we keep it
For as long as your account is active, then only as needed for legal, accounting, and fraud-prevention purposes. Transaction records are retained in anonymized form after account deletion.
Your rights
Under the NDPA you can access, correct, delete, or export your data, and object to or restrict certain processing. You can download your data or delete your account any time from your privacy & data settings. You may also lodge a complaint with the Nigeria Data Protection Commission (NDPC).
Security & breach response
We protect data with encryption in transit, access controls, row-level database security, two-factor authentication, and audit logging. If a personal-data breach occurs, we will notify the NDPC within 72 hours and affected users without undue delay.
Automated checks and the in-app assistant
We use automated systems to screen listings and messages for prohibited items, scams and abuse, and we offer an AI assistant that answers questions about the marketplace. Automated screening can hide a listing or flag an account, but decisions that materially affect you — suspension, takedown, or withheld funds — are reviewed by a person, and you can contest them by contacting supports@ojmove.com. Conversations with the assistant are processed to generate a reply and to improve reliability; do not share card details, passwords or your NIN/BVN with it.
Age requirement
OJMove is for adults. You must be 18 or older to create an account. We do not knowingly collect data from children; if we learn that we have, we delete it and close the account.
Cookies
We use only essential cookies needed to sign you in and keep the site secure. We do not use non-essential tracking cookies without your consent.
Changes
We may update this policy; we'll post the new version here and update the date below. If a change materially affects your rights, we will tell you in the app or by email before it takes effect.
Last updated: 8 August 2026.